General Manager for Refresh

Thousand Oaks, CA

Momentum is currently hiring a General Manager for our new Refresh program. Momentum Refresh is the first mobile resource in the USA providing dignity, full inclusion, and accessibility with quality restrooms in the community. 

The General Manager will be responsible for managing a team of Driver/Community Ambassadors to successfully execute the scheduled rentals, setting up the vehicle for public use, and supporting people and their care provider(s) by providing a clean, safe, and dignified restroom option.  

General Manager of Refresh Essential Duties and Responsibilities: 

  • Manages daily business operations of the Refresh fleet, customer services, fleet maintenance, operational logistics, including achievement of financial and performance goals
  • Qualifies customers and executes rental agreements
  • Facilitates hiring, training, and monitors the performance of each Refresh Driver/Community Ambassador to ensure the highest quality experience for customers to expand accessibility throughout the community
  • Manages the workflow for the operation and related systems
  • Maintains Driver schedules
  • Ensures proper handling and tracking of all rental assets
  • Aligns, partners, and collaborates with assigned human resources and leadership to proactively manage employee relations and support/develop business objectives
  • Leads training designated for the Refresh team to ensure competency in all aspects of their positions
  • Performs other duties as assigned to meet department and/or business needs

Requirements: 

  • Must be 25 years of age or older 
  • Valid Driver’s License and proof of liability insurance 
  • Clean driving record for past three (3) years
  • Experience working with individuals with developmental disabilities; preferred
  • Prior experience driving individuals safely to and from facilities
  • Agree to the Employer Pull Notice (EPN) program with DMV – which allows employer to be notified if there is a change in DMV records 
  • Successfully pass all post offer, pre-employment screening requirements, including criminal background check, physical exam, drug screening, and provide proof of eligibility to work in the United States
  • Ability to run, push, pull, bend, squat, kneel, and lift up to seventy (70) pounds
  • Ability to work a flexible schedule including evenings and weekends

Benefits (Full-time): 

  • Medical/Dental/Vision Insurance
  • Life Assistance Program
  • Flexible Spending Account (FSA)
  • Paid Holidays
  • Paid Vacation/Sick/Bereavement leave
  • Credit Union Benefits and Discounts
  • $750.00 Referral Bonus Program
  • Retirement Plan (403B)
  • Employer Sponsored Life Insurance 
  • Direct Deposit
  • Hands-On Training 

Ideal Candidate: 

  • A fun and engaging personality
  • Advocacy and problem solving
  • A team player attitude and the drive to play an active role in helping people 
  • Strong communication skills and flexibility with your approach

With 40 programs and service sites spanning several counties, Momentum is the largest nonprofit provider of direct support for individuals with developmental and intellectual disabilities in Southern California and Illinois. 

Momentum is an equal opportunity employer and is required to comply with equal opportunity legislation in each jurisdiction in which it operates. 

JOB CODE: 3030-3162 General Manager